Frequent questions

We answer your doubts!

Q: Why sometimes white crystals are formed in chocolate?

A: This occurs when cocoa butter and sugar crystallize and rise to the surface. It is a natural process caused by sudden temperature changes, which destabilizes chocolate. However, chocolate is in perfect condition!

Q: What kind of chocolate do they sell?

A: Semimargo chocolate with 46% at 56% cocoa and dark chocolate with 65% to 85% cocoa.

Q: Which one should I choose?

A: We have options for everyone: if you are a chocolate lover, if you prefer the sweetest or most bitter chocolate, if you like it with crispy pieces such as Quinoa, with nuts, with different fruits, or flavors such as lavender. You will be surprised!

Q: Do chocolates contain dairy products?

A: Our philosophy is always free of dairy.

Q: What kind of sugar do you use?

A: We use local cane sugar.

Q: Do chocolates contain conservatives?

A: Our philosophy is always free of conservatives.

Q: Do they have chocolates for children?

A: Yes, we start our line of chocolates with children's options. It is a chocolate without dairy products, with real ingredients, semi -moargo and low in sugar. Flavors are designed for children, such as: inflated rice without sugar, dehydrated blueberry, dehydrated cranberry and hazelnut exhaustion.

Q: How should I store chocolate?

A: Chocolate can last up to 1 year. Being a chocolate without conservative, it must be stored in a cool and dry place.

Q: What happens if my chocolate arrives melted?

A: We strive to the fullest to avoid it by sending the chocolates with delivery the next day. If it occurs, we make the change without problem.